WhatsApp has over 2 billion active users worldwide, making it one of the most popular messaging apps worldwide. WhatsApp List Messages, or broadcast messages, can be a powerful tool for businesses to reach and engage with customers.
WhatsApp is releasing a WhatsApp List of Messages feature on June 7th that will enhance your communications.
This article discusses the trending topic of the day, WhatsApp List of Messages, and how we can use it for our business purposes.
What are Whatsapp list message services?
Basically, As the name suggests, this is a list or menu (of up to 10 options). Whatsapp List messages allow businesses to provide users with a more straightforward, consistent and responsive message.
When you want to narrow down the options a customer sees, list messages are your best option. This can help you create a more engaging and personalized experience for your customers, as well as increase your response rates and conversions.
Whatsapp List messages can help you offer more convenience and value to your customers, as well as reduce the need for typing and scrolling.
Range of choice
Whatsapp List messages work best for your business when providing a range of choices, including:
- A support or FAQ section.
- Reservation window times.
- Choice of surrounding businesses or areas.
- An ordering menu.
- Repeating a recent transaction.
Major Benefits of Using WhatsApp List Message Services
I mention Here are five benefits of using WhatsApp List Messages for your business:
- Cost-effective
Unlike traditional SMS or email marketing, WhatsApp List Messages are entirely free to use, making them an extremely cost-effective way to communicate with your customers.
WhatsApp List Messages can be combined with other interactive messages, such as reply buttons, single-product messages, multi-product messages, or location request messages. This can help you create more prosperous and more dynamic conversations with your customers, as well as offer them more options and information.
- Easy Reach
You can easily reach many customers in real time by using WhatsApp List Messages.WhatsApp List Messages are supported on iOS, Android, and web platforms, which means you can reach a wide range of customers across different devices and browsers.
This can help you increase your accessibility and visibility, as well as improve your customer satisfaction and loyalty.
- Personalisation
WhatsApp List Messages allow businesses to send personalized messages to their customers. You can use customer data to create tailored messages relevant to each customer, which can help increase engagement and conversions.
- Instant communication
WhatsApp List Messages are delivered instantly, and customers can reply to them in real-time. This can be particularly useful for customer support queries or urgent notifications.
WhatsApp List Messages do not require templates or pre-approvals, unlike WhatsApp template messages. This means you can send them within 24 hours of the last message sent by the user, without having to wait for WhatsApp's approval.
This can help you save time and resources and avoid potential delays or rejections.
Analytics
WhatsApp List Messages also provide businesses with valuable analytics data, such as delivery rates and engagement metrics. This data can help you optimize your messaging strategy and improve the effectiveness of your campaigns.
Conclusion
Overall, WhatsApp List Messages can be a powerful tool for businesses looking to communicate with their customers in a cost-effective and personalised way.
FAQs
Q. How do I check my WhatsApp message info for business?
- To check your statistics, Open WhatsApp Business > Tap More options > Business tools > More options > Statistics.
Q. How to get WhatsApp list messages?
- WhatsApp list messages are currently only available on WhatsApp API due to their heavy coding nature.
Q. What are the benefits of WhatsApp list messages?
- WhatsApp list messages can help you create more prosperous and more dynamic conversations with your customers, as well as offer them more options and information as well as You can easily reach many customers in real-time by using WhatsApp List Messages.