Introduction:

Employee discipline is the backbone of any successful hospitality organisation.

There are 03 main disciplinary issues faced by various organisations:

1. Suspension;
2. Dismissal;
3. Retrenchment;

Discipline:

Discipline, basically means, orderliness, obedience, & maintenance of proper subordination among employees & a check on the liberty of individuals.

• It is basically a training that moulds the individual behaviour.
• It is a management action.
• It is also a force that forces an employee to follow self-discipline.
• It implies a state of order in an organisation.
• It means proper coordination among employees.
• It is a tool to follow SOPs.
• It is a tool, to correct improper conduct.

Disciplinary Issues:

These issues arise when there is non-conformity & violation of rules & regulations.

1. No management can afford in-discipline, as it will affect organisational work behaviour.
2. Indiscipline often leads to confusion & reduces the efficiency of the organisation.
3. Indiscipline may also arise, due to poor management, on the part of managers.
4. Defective communication & ineffective leadership also leads to indiscipline among subordinates.
5. Employees can also, be in discipline, due to wage differences, bonuses, etc.
6. Improper delineation of work also leads to indiscipline.

Forms of Indiscipline:

These are all forms of indiscipline against management:

1. Regular absenteeism.
2. In-subordination.
3. Violation of rules.
4. Gambling.
5. Incompetence.
6. Damage of machinery.
7. Damage to property.
8. Dishonesty.
9. Misconduct.
10. Threat to superior officers.
11. Making false complaints.
12. Tampering with official records.
13. Misuse of accounts.

Disciplinary action:

• For every misconduct, a superior will have to take disciplinary action against the concerned employee.
• There are no rules for dealing with acts of indiscipline.
• Indiscipline can be best tackled, by self-discipline.

For this, the manager must ensure that:

1. Rules & regulations are reasonable & clear.
2. Employees must be involved in frames rules & regulations.
3. Employees are told clearly, “What will happen if they break the rules?”

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